# submitting requests

### For all clients (non-Terran Society members):&#x20;

1. Simply head over to our website by typing  "9thdensity.co"  into your web browser, or by following this link <https://www.flowcode.com/page/9thdensityllc>.
2. If you have already joined the 9D Discord, you can go to the "Tickets and Claims" category in our server and submit a ticket in the "task-claim" channel. Otherwise -
3. Scroll down to the "Task Request" bubble toward the bottom of the 9D webpage, and click it.
4. Follow the link to the Task Request and fill out the form in its entirety. Make sure to be as specific as possible with your request and spare no details.
5. Sit tight, and wait for a response (via email or open ticket conversation). Requests are only processed during our hours of operation, so be sure to make your request during this timeframe to ensure quicker response times.
6. Our response (via email or discord) will state if your task request has been approved, or will include further details explaining why it has not.&#x20;
7. If approved, 9D will send another email correspondence/discord reply assigning you a personal task ID, along with a quote, and a link to process your payment.
8. 9D will then proceed to fulfill the task(s) at hand.

### Those who have a Terran Society membership should take the following steps when submitting their request(s) to receive added benefits:

1. Head to the "Tickets and Claims" category in the 9D Discord server and submit a ticket in the  "task-claim" channel.
2. Follow the link to the "TTS Task Form" link and provide the necessary information.
3. Submit your form. Be sure to submit the request during 9D's hours of operation if you'd like your request to be reviewed on the same day.
4. Sit tight as you wait for a response from our team. Terran Society Members have priority in task analysis, acceptance, and assignment over non-members.&#x20;
5. If your task request has been approved, you will be assigned a personal task ID, along with a quote, and a link to process your payment.
6. 9D will then begin to fulfill your request.
